The second-hand marketplace Members Share Anger About Size Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Social Media Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches comparable marketplaces.
It has advised users to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Necessary Adjustments
Charlotte Lunn, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The platform boasts over 100 million members, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods following member complaints.
